FAQ

A collection of common questions and answers


love story in cinque terre photo session in italy

Q:Do you travel for weddings?

Absolutely! Usually we split our time between Costa Rica and Mexico, as we have weddings and photo sessions in Costa Rica, Playa del Carmen and Tulum all year around. Normally we don’t charge travel expenses for these three cities. We are also happy to travel for weddings to any part of the world, and in this case travel expenses may apply. Last year we have shoot weddings and love stories in France, Italy and Philippines. Tell us about your plans and we will be glad to join you on your big day!

Q:What are your rates?

  • Wedding collections start at 2100$ USD
  • A Day in the Life Session: 1200$ USD
  • Romantic couple session starts at 600$ USD

Three percent of our profits go to support animal shelters in Mexico. Here is the list of shelters that we support. If you have another shelter in mind – perhaps in another part of the world – where you would like us to donate the 3% that we set aside, please let us know.

Q:How long does it take to receive our photos? 

One or two weeks are required to have the first previews of your session published either on our Blog or in Facebook.  Digital files will be available within 7 weeks after the wedding.  Your albums are to be delivered to your home address within four weeks after we receive your list of the selected pictures.

Q:How many pictures will we receive?

Depending on the number of contracted hours the number of the delivered photos may vary.  In reality we do not limit amount of pictures we give.  We simply select and edit the best and than happily hand them over to you.  In order to give you an idea, in our price list each package specifies the minimum number of photographs you will receive

Q:Will we get a print release?

With our wedding collections you receive a limited print release which allows you to reprint and use photographs for personal and non-commercial purposes; for example, printing photos for yourselves or as a gift, posting them on your personal Facebook pages, Instagram, or any other social media.

Q:How can I pay you?

For the non-refundable retainer payment we accept direct bank deposit or Paypal. The remaining amount of the package price is due 7 days before the day of the wedding if it is direct bank deposit, or the day of the wedding if it is paid in cash. Please take in consideration that we do not accept payments through PayPal for the remaining balance.

 

Q:Do you bring backup gear?

Always! Both of us use backup gear. 

Q:How do I reserve you for my date?

To reserve your wedding date, we require a retainer fee and a signed agreement, which can all be done online.

Q:How can we contact you?

In an effort to provide our very best quality to our couples, we are only booking a select number of weddings per year. To find out that we make your perfect match visit our ‘‘Meet Us” page where you can find all information about us and our way of working. Then you can write us with your story and your plans at info{at}shenkophoto{dot}com

Q:What time of the day is the best light for photos?

The very best time of day for those dreamy, romantic, glowing images is usually the last couple of hours before sunset. This is the most flattering light and makes you look amazing! If possible try to plan the majority of your photography within that time.

 

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